Loyalty Program Manager

Also called: CRM Manager, Rewards Program Manager

Designs rewards programs that keep customers coming back, like airline miles or coffee-shop stars.

A day in the life

You test whether giving double points on Tuesdays brings more customers, and design a new member tier.

Pay over a career

Starting
$60k
Typical
$95k
High
$145k

Estimate.

Approximate: anchored on Bureau of Labor Statistics data for a broader job group.

Training

Bachelor's degree (4-year), about 4 years after high school. Bachelor's in marketing or business.

Ways in: 4-year college. Training cost: $15k – $60k.

Majors to look at: Marketing, Business Analytics.

Outlook

Growing faster than average. Steady.

Will it last? Our AI estimate

Medium risk for 10 years. AI now personalizes rewards offers for each customer; designing the program and its economics stays human with fewer analyst roles.

Start now, in high school

Classes: AP Statistics, AP Microeconomics, Marketing CTE class, Spreadsheets or computer applications.

Official data: O*NET occupation 13-1161.

More Brand & Product Marketing careers

Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.