Also called: Renewals Specialist
Makes sure existing customers sign up again when their contracts end.
You track 150 contracts expiring next quarter, call customers to understand any problems and negotiate a renewal with a price increase.
Base plus commission.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 4 years after high school. Bachelor's in business or communications.
Ways in: 4-year college, On-the-job training. Training cost: $15k – $60k.
Majors to look at: Business, Communications.
Growing about average (about 4% over 10 years). Tracks sales representatives of services.
Medium risk for 10 years. Automated renewals now handle small accounts, so fewer reps are needed; negotiating big renewals and price increases stays.
Classes: Business elective, Speech and debate, Spreadsheets or computer applications.
Official data: O*NET occupation 41-3091.
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