Also called: TAM
A tech expert assigned to a few big customers to make sure the company's product works for them.
You meet a hospital's IT team every week, help plan their upgrade and fight inside your own company to get their urgent bug fixed. You are part engineer, part relationship manager.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 7 years after high school. Bachelor's in a technical field; years of IT or support experience.
Ways in: 4-year college, On-the-job training. Training cost: $15k – $60k.
Majors to look at: Information Technology, Computer Science, Business.
Growing about average (about 2% over 10 years). Tracks technical sales and support roles.
Low risk in 5 years, medium in 10. AI drafts reports and answers, but big customers want a trusted human who knows their setup.
Classes: Business, Speech, AP Computer Science Principles.
Official data: O*NET occupation 41-4011.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.