Computer Network Support Specialist

Also called: Network Technician, Network Support Analyst

Keeps an organization's networks running and fixes connection problems.

A day in the life

You test why one floor's internet keeps dropping, swap a bad switch, and update the network map. You're the first responder for network trouble.

Pay over a career

Starting
$45k
Typical
$76k
High
$120k

BLS median about $76,220 (May 2025).

Training

Associate's degree (2-year), about 2 years after high school. Associate in networking; CompTIA Network+ or CCNA.

Ways in: 2-year college, Certification, Military. Training cost: Under $15k.

Majors to look at: Network Administration, Information Technology.

Outlook

Shrinking (about -3% over 10 years). Within BLS computer support specialists projection.

Will it last? Our AI estimate

Medium risk in 5 years, high in 10. Self-healing networks and AI monitoring fix many connection problems automatically, reducing support staff.

Start now, in high school

Classes: Computer applications, Physics.

Official data: O*NET occupation 15-1231.

More Tech Support & IT Services careers

Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.