Also called: CRM Administrator, Salesforce Admin
Customizes and maintains Salesforce, the software thousands of companies use to track customers and sales.
The sales team wants a new dashboard and an automatic reminder when a deal stalls; you build both without much code. Many admins switched careers from teaching or retail through free online training.
Estimate.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Certificate, about 1 year after high school. Salesforce Administrator certification; degree helpful but not required.
Ways in: Certification, Self-taught, On-the-job training. Training cost: Under $15k.
Majors to look at: Information Systems, Business.
Growing faster than average. Steady demand.
Medium risk in 5 years, high in 10. Salesforce's own AI now builds fields, flows and reports from plain English, shrinking admin work.
Classes: Computer applications, Business.
Official data: O*NET occupation 15-1299.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.