Also called: Geek Squad Agent, Apple Genius, Tech Specialist
Fixes and explains phones, laptops, and gadgets for customers at an electronics store.
A grandmother brings in a phone she can't unlock; you calmly recover her photos, set up a password she'll remember, and show her how to video-call her grandkids.
Estimate; hourly wages.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
High school diploma, about 0 years after high school. HS diploma; company training; A+ certification helps.
Ways in: On-the-job training, Certification. Training cost: Get paid while you train.
Growing slowly. Steady.
Medium risk for 10 years. AI help apps and online support take some walk-in questions; hands-on device help in stores stays human.
Age 18+. One way to start: Apply to Best Buy, phone carrier stores or repair shops for tech support jobs
Classes: Computer applications, Speech.
Official data: O*NET occupation 15-1232.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.