Insurance Claims & Policy Clerk

Processes claim forms and policy changes and answers simple questions.

A day in the life

You enter claim information, request missing medical bills and update policy records.

Pay over a career

Starting
$35k
Typical
$48k
High
$65k

Approximate: anchored on Bureau of Labor Statistics data for a broader job group.

Training

High school diploma, about 0 years after high school. A high school diploma plus on-the-job training in the insurer's claims and policy systems; office or customer service experience helps.

Ways in: On-the-job training. Training cost: Get paid while you train.

Outlook

Shrinking (about -6% over 10 years). Declining with automation.

Will it last? Our AI estimate

High risk for 10 years. Claim forms and policy changes are being read and processed by AI, so few new clerk openings are likely.

Could start right away

Age 18+. One way to start: Apply to insurance companies for claims or policy processing clerk roles; training provided

Start now, in high school

Classes: Keyboarding or computer apps, Business class.

Official data: O*NET occupation 43-9041.

More Insurance careers

Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.