Emergency Medical Dispatcher

Also called: EMD, Medical Call-Taker

Talks callers through medical emergencies until the ambulance arrives.

A day in the life

Medical dispatchers follow protocols to quickly figure out how sick someone is, then coach callers through CPR, childbirth, or stopping bleeding. Some work for ambulance companies covering huge regions.

Pay over a career

Starting
$35k
Typical
$48k
High
$70k

Approximate: anchored on Bureau of Labor Statistics data for a broader job group.

Training

High school diploma, about 0 years after high school. High school diploma; Emergency Medical Dispatch certification.

Ways in: Certification, On-the-job training. Training cost: Get paid while you train.

Majors to look at: Emergency Medical Services.

Outlook

Growing about average (about 3% over 10 years). BLS public safety telecommunicators 2024-34.

Will it last? Our AI estimate

Medium risk for 10 years. Medical call scripts are easy for AI to follow; humans stay for coaching CPR and chaotic calls.

Could start within a month

Age 18+. One way to start: Apply to private ambulance companies or 911 centers for EMD jobs; many run the 3-day EMD course for you First: Emergency Medical Dispatch certification (about a 3-day course) and CPR

Start now, in high school

Classes: Health science CTE, Psychology, Spanish, Keyboarding.

Official data: O*NET occupation 43-5031.

More Dispatch, 911 & Emergency Communications careers

Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.