Also called: 911 Nurse Navigator, ECNS Nurse
A registered nurse working inside a 911 center who talks with callers who need medical advice but not an ambulance.
When someone calls 911 for a minor problem, an emergency communications nurse assesses them by phone and sends them to urgent care, a clinic, or a telehealth visit, freeing ambulances for true emergencies.
Estimate from BLS registered nurses.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 6 years after high school. Registered nurse license (associate or bachelor's) plus emergency nursing experience.
Ways in: 4-year college, 2-year college, Certification. Training cost: $15k – $60k.
Majors to look at: Nursing.
Growing much faster than average. Spreading across U.S. 911 centers.
Low risk in 5 years, medium in 10. AI symptom-checkers handle simple cases; nurse judgment on risky phone calls stays human.
Classes: Biology, Chemistry, Anatomy & physiology, Psychology.
Official data: O*NET occupation 29-1141.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.