Also called: CTO, Dispatch Trainer
Trains new 911 dispatchers on calls, radio, and software.
CTOs sit beside trainees for months, coaching them through real calls and stepping in if needed. They teach everything from CPR instructions over the phone to calm radio voice.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
High school diploma, about 4 years after high school. Dispatch experience plus CTO certification.
Ways in: On-the-job training, Certification. Training cost: Get paid while you train.
Growing about average (about 3% over 10 years). BLS public safety telecommunicators 2024-34.
Low risk in 5 years, medium in 10. AI call simulators help trainees practice; live coaching on real calls stays human.
Classes: Psychology, Public speaking, Keyboarding.
Official data: O*NET occupation 43-5031.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.