Also called: Shift Lead, Crew Leader
Leads the crew during a shift, handling breaks, cash, complaints, and quality.
You open or close the store, count the cash drawer, assign stations, and step in wherever the line is falling behind. You are the person the crew calls when the ice machine breaks. It is the first rung of restaurant management.
High school diploma, about 0 years after high school. High school diploma plus on-the-job experience.
Ways in: On-the-job training. Training cost: Get paid while you train.
Majors to look at: Hospitality Management.
Growing about average (about 4% over 10 years).
Low risk in 5 years, medium in 10. Scheduling and labor software trim the paperwork; leading the crew and handling problems stay human.
Classes: Business, Math, Speech.
Official data: O*NET occupation 35-1012.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.