Also called: Guest Services Concierge
Helps guests with restaurant reservations, tickets, tours, and special requests.
You get a sold-out Broadway show for a guest, book a helicopter tour, and find a vegan birthday cake by 6 p.m. Your little black book of contacts is your secret weapon. Concierges at luxury hotels can earn big tips.
Plus tips.
High school diploma, about 0 years after high school. High school diploma; local knowledge and connections.
Ways in: On-the-job training, Certification. Training cost: Get paid while you train.
Majors to look at: Hospitality Management.
Growing faster than average (about 5% over 10 years).
Medium risk for 10 years. AI trip planners and chat apps answer most guest questions; personal connections and special favors keep good concierges.
Age 18+. One way to start: Apply to concierge or guest-services openings at big-city hotels; polish and local knowledge matter
Classes: Hospitality CTE class, Spanish or French, Geography.
Official data: O*NET occupation 39-6012.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.