Also called: Guest Service Agent, Hotel Desk Clerk
Checks guests in and out, answers questions, and solves problems at the front desk.
You check in a family, upgrade a honeymoon couple, and calm a guest whose room key stopped working, all in 15 minutes. You learn the hotel's software and every corner of the property. It is the classic starting point for hotel managers.
High school diploma, about 0 years after high school. High school diploma; on-the-job training.
Ways in: On-the-job training. Training cost: Get paid while you train.
Majors to look at: Hospitality Management.
Growing slowly (about 1% over 10 years).
Medium risk in 5 years, high in 10. Mobile check-in, digital keys and AI chat handle routine requests, so hotels staff fewer desk agents; problem-solving stays human.
Age 18+. One way to start: Apply to front desk openings at hotels; they train you on the booking system
Classes: Hospitality CTE class, Spanish, Computer applications.
Official data: O*NET occupation 43-4081.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.