Also called: Dispute Analyst
Handles disputes when customers claim a card charge was wrong or fraudulent.
You review a customer's claim that a $400 order never arrived, gather proof of delivery and submit evidence to the card network.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
High school diploma, about 0 years after high school. High school diploma or associate.
Ways in: On-the-job training. Training cost: Get paid while you train.
Growing slowly. Steady.
High risk for 10 years. Dispute platforms now gather evidence and decide routine chargebacks automatically; few new analyst jobs.
Age 18+. One way to start: Apply to payment processors, banks and online retailers for chargeback or dispute associate roles
Classes: Business class, Computer apps class.
Official data: O*NET occupation 43-3099.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.