Also called: Rental Counter Agent, Rental Sales Agent
Helps customers rent cars, explains insurance options, and checks vehicles in and out.
At an airport counter, a rental agent processes reservations, inspects returned cars for damage, upsells upgrades, and handles the occasional angry traveler.
High school diploma, about 0 years after high school. No degree; trained on the job.
Ways in: On-the-job training. Training cost: Get paid while you train.
Growing about average (about 3% over 10 years). BLS 2025-35 projection band for SOC 41-2021: Average (3% to 4%).
High risk for 10 years. App pickup, digital keys and AI chat already replace counter work; agent jobs keep shrinking.
Age 18+. One way to start: Apply at Enterprise, Hertz or an airport rental counter for rental agent jobs
Classes: Speech, Spanish.
Official data: O*NET occupation 41-2021.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.