Automotive Service Advisor

Also called: Service Writer, Service Consultant

Talks with customers about their car problems, explains repairs, and keeps them updated.

A day in the life

A customer describes a 'clunk' when turning. You write up the order, pass it to a tech, then call the customer to explain the repair and price.

Pay over a career

Starting
$32k
Typical
$50k
High
$85k

Estimated; commission can raise pay.

Approximate: anchored on Bureau of Labor Statistics data for a broader job group.

Training

High school diploma, about 0 years after high school. High school diploma; on-the-job training.

Ways in: On-the-job training. Training cost: Get paid while you train.

Outlook

Growing about average. Steady.

Will it last? Our AI estimate

Medium risk for 10 years. AI texts customer updates and writes estimates; explaining repairs and building trust keep advisors, but fewer.

Could start right away

Age 18+. One way to start: Apply at dealerships or chain repair shops for service advisor or service writer trainee

Start now, in high school

Classes: Auto tech CTE, Speech.

Official data: O*NET occupation 41-2022.

More Automotive & Electric Vehicles careers

Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.