Also called: Bill & Account Collector
Contacts people and businesses that are behind on payments and works out ways for them to pay.
You make 60 calls a day, set up a payment plan for a stressed customer and note accounts that need legal action.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
High school diploma, about 0 years after high school. High school diploma; on-the-job training.
Ways in: On-the-job training. Training cost: Get paid while you train.
Shrinking (about -7% over 10 years). Declining with automated collection tools.
High risk for 10 years. AI voice agents, texts and payment portals handle most collection contacts; call-center collections jobs are shrinking.
Age 18+. One way to start: Apply to collection agencies, banks or utility companies for collector jobs; they train you on the rules
Classes: Personal finance, Speech, Spanish, Psychology.
Official data: O*NET occupation 43-3011.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.