Also called: Crew Caller, Crew Management Specialist
Assigns train crews to trains and calls them in, tracking work-hour rules around the clock.
A crew caller works in an operations center, matching available engineers and conductors to departing trains, tracking federal rest rules, and calling crews hours before departure.
High school diploma, about 0 years after high school. A high school diploma plus paid on-the-job training in crew scheduling systems and federal hours-of-service rules.
Ways in: On-the-job training. Training cost: Get paid while you train.
Shrinking (about -2% over 10 years). BLS 2025-35 projection band for SOC 43-5032: Decline (-1% or lower).
High risk for 10 years. Crew-calling software already tracks hours and assigns crews; AI takes most of the rest.
Age 18+. One way to start: Apply to railroads' crew management centers for crew dispatcher jobs
Classes: Computer applications, Algebra I.
Official data: O*NET occupation 43-5032.
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