Also called: Cargo Claims Analyst, Freight Loss & Damage Specialist
Investigates lost, stolen and damaged shipments and decides who pays: the trucking company, the shipper or insurance.
A pallet of TVs arrived crushed. You gather photos, delivery receipts and the trucker’s notes, figure out where the damage happened, and negotiate with the carrier until the customer gets paid.
Estimated; logistics and carrier pay.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Associate's degree (2-year), about 2 years after high school. Associate or bachelor’s degree, or on-the-job experience in logistics.
Ways in: On-the-job training, 2-year college, 4-year college, Certification. Training cost: Under $15k.
Majors to look at: Supply Chain Management, Business Administration.
Growing about average. Every shipping company handles claims.
Medium risk in 5 years, high in 10. AI already sorts paperwork and suggests decisions; specialists handle disputes.
Classes: Business, English, Math.
Official data: O*NET occupation 13-1031.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.