Also called: Skycap, Wheelchair Agent, Passenger Service Agent
Helps travelers with bags at the curb and pushes wheelchairs for passengers who need help getting to their gates.
Skycaps check bags at the curb and earn tips; wheelchair agents meet passengers at the gate, push them through security and long terminals, and help them board. Big airports have hundreds of these jobs.
No formal education, about 0 years after high school. No degree; trained on the job.
Ways in: On-the-job training. Training cost: Get paid while you train.
Shrinking (about -2% over 10 years). BLS 2025-35 projection band for SOC 39-6011: Decline (-1% or lower).
Low risk in 5 years, medium in 10. Self-driving wheelchairs are in trials at some airports; personal help for travelers stays human for now.
Age 18+. One way to start: Apply to airport service companies for wheelchair assistant or skycap jobs First: Airport security (SIDA) badge: fingerprint background check and badge class, usually 1–3 weeks
Classes: Speech, Health.
Official data: O*NET occupation 39-6011.
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