Also called: Game Customer Support
Helps players with account problems, bugs, and in-game purchases.
You answer tickets from players who lost an item or got banned unfairly, and flag widespread bugs to the dev team.
Estimate.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
High school diploma, about 0 years after high school. HS diploma; gaming knowledge.
Ways in: On-the-job training. Training cost: Get paid while you train.
Shrinking. Declining as AI support bots expand.
High risk for 10 years. AI chat agents now handle most account and purchase questions, leaving few human support seats.
Age 18+. One way to start: Apply to game companies and their support outsourcers for player support jobs
Classes: English, Computer applications.
Official data: O*NET occupation 43-4051.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.