Also called: ServiceNow Engineer
Builds workflows in ServiceNow, the system big organizations use to handle IT requests, HR cases and more.
You build an online form so new employees get a laptop, badge and accounts automatically on day one, then fix a workflow that keeps getting stuck.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 4 years after high school. Bachelor's in IT or computer science; ServiceNow certifications.
Ways in: 4-year college, Certification, On-the-job training. Training cost: $15k – $60k.
Majors to look at: Information Systems, Computer Science.
Growing much faster than average (about 15% over 10 years). Tracks software developers.
Medium risk in 5 years, high in 10. ServiceNow's built-in AI generates workflows and scripts, reducing hand-built development work.
Classes: AP Computer Science A, Computer applications.
Official data: O*NET occupation 15-1252.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.