Also called: Cargo Claims Specialist, Loss & Damage Claims Analyst
Gets money back when shipments arrive broken, wet, late or missing, by filing claims against trucking, rail and ocean carriers.
A pallet of TVs showed up with forklift holes, so you gather photos, the delivery receipt and the invoice and file a claim under federal shipping law. You chase carriers who deny claims, track deadlines and figure out patterns, like one warehouse that keeps damaging goods.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
High school diploma, about 0 years after high school. High school diploma; a bachelor's in supply chain helps; trained on the job.
Ways in: On-the-job training, 4-year college. Training cost: Under $15k.
Majors to look at: Supply Chain Management, Logistics, Business Administration.
Growing about average. Rises with shipping volume and ecommerce.
Medium risk in 5 years, high in 10. Software now assembles and files simple claims; disputed and big claims still need people, but fewer.
Classes: Business class, English composition, Spreadsheet class.
Official data: O*NET occupation 43-5011.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.