Dispatcher

Also called: Fleet Dispatcher

Assigns drivers, technicians or crews to jobs and keeps them on schedule (not emergency 911).

A day in the life

You sit with three screens showing a map of 30 repair vans. A customer calls about a broken furnace, so you find the closest tech, reroute him and update everyone else's day.

Pay over a career

Starting
$32k
Typical
$48k
High
$75k

Approximate: anchored on Bureau of Labor Statistics data for a broader job group.

Training

High school diploma, about 0 years after high school. High school diploma plus on-the-job training.

Ways in: On-the-job training. Training cost: Get paid while you train.

Majors to look at: Logistics.

Outlook

Growing slowly (about 1% over 10 years). Flat; routing software handles more of the work.

Will it last? Our AI estimate

Medium risk in 5 years, high in 10. AI routing and scheduling tools take over much of the matching, so fewer dispatchers; handling exceptions stays human.

Could start right away

Age 18+. One way to start: Apply to dispatcher openings at plumbing, HVAC, towing or delivery companies

Start now, in high school

Classes: Geography, Computer applications, Speech and debate.

Official data: O*NET occupation 43-5032.

More Operations & Facilities careers

Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.