Also called: Station Attendant, Customer Information Agent
Helps riders in subway and train stations with fares, directions, and emergencies.
You help a tourist figure out which train goes to the stadium, fix a jammed fare gate, and call for help when someone falls ill on the platform.
Estimated.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
High school diploma, about 0 years after high school. High school diploma and agency training.
Ways in: On-the-job training. Training cost: Get paid while you train.
Shrinking. Shrinking as fare collection goes digital, though customer roles remain.
High risk for 10 years. Tap-to-pay fares and ticket machines already replaced booths; remaining agents shift into ambassador-type roles.
Age 18+. One way to start: Apply on your transit agency's jobs site for station agent openings; they train you
Classes: Speech, Spanish.
Official data: O*NET occupation 53-6061.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.