Also called: Agent's Assistant, Desk Assistant
Works the 'desk' for an agent, rolling calls, scheduling, and learning the business.
An agent's assistant listens in on calls, takes notes, keeps the schedule, and handles a flood of emails. It's intense, but it's the classic path to becoming an agent.
Approximate; long hours.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 4 years after high school. Degree typically required.
Ways in: 4-year college. Training cost: $15k – $60k.
Majors to look at: Business, Communications.
Growing about average. Steady entry point.
Medium risk in 5 years, high in 10. AI handles scheduling, email and call notes, so agencies need fewer desk assistants, though the job remains a key entry point.
Classes: English, Business, Computer applications, Speech.
Official data: O*NET occupation 43-6014.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.