Also called: Civic UX Designer, Digital Service Designer (Government)
Redesigns government websites, forms, and services so ordinary people can actually use them.
Service designers watch people try to apply for benefits or renew a license, find where they get stuck, and redesign the experience, from website pages to the letters agencies mail. They work on teams at places like the U.S. Digital Service, 18F alumni groups, and state digital offices.
Estimate from BLS web and digital interface designers in government.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 4 years after high school. Bachelor's in design, psychology, or human-computer interaction; portfolio matters most.
Ways in: 4-year college, Self-taught. Training cost: $15k – $60k.
Majors to look at: Graphic Design, Human-Computer Interaction, Psychology.
Growing faster than average. More states and cities are building digital service teams.
Medium risk for 10 years. AI drafts prototypes and copy; watching real people struggle with forms and fixing services stays human.
Classes: Art and design, AP Psychology, Web design class.
Official data: O*NET occupation 15-1255.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.