Also called: Caseworker, Constituent Liaison
Helps people in a lawmaker's district solve problems with federal or state agencies.
Caseworkers in a congressional district office help a veteran get delayed benefits, a family speed up a passport for a funeral abroad, or a business fix a tax problem. They call agencies all day on behalf of real people. It's satisfying, hands-on public service.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 4 years after high school. Bachelor's degree; strong people skills.
Ways in: 4-year college, On-the-job training. Training cost: $15k – $60k.
Majors to look at: Political Science, Social Work, Public Administration.
Growing slowly.
Low risk in 5 years, medium in 10. AI chatbots may handle simple requests; untangling a veteran's or family's problem with an agency stays human.
Classes: AP U.S. Government, Spanish, Psychology, AP English Language.
Official data: O*NET occupation 43-4199.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.