Also called: Constituent Services Representative, Casework Manager
Works in a member of Congress's local office cutting through red tape for residents stuck with the IRS, Social Security, the VA or passport offices.
A veteran's disability claim has been stuck for a year, a grandmother's Social Security check stopped, and a family needs a passport for a funeral abroad by Friday. You call contacts inside each federal agency, push for answers, and update each person. You see government's problems up close and actually fix some.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 4 years after high school. Bachelor's degree, often in political science or public policy; trained on the job.
Ways in: 4-year college, On-the-job training. Training cost: $15k – $60k.
Majors to look at: Political Science, Public Policy, Social Work.
Growing about average. Every House and Senate office has caseworkers.
Medium risk for 10 years. AI can sort requests and draft letters; calming upset people and pushing agency contacts to act stay human.
Classes: AP US Government, English composition, Spanish or another language.
Official data: O*NET occupation 43-4061.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.