Also called: Purser, Front Desk Manager (Cruise)
Runs the front desk of a cruise ship, handling guest accounts and problems.
Guest services managers handle complaints, billing, lost items, and onboard money, keeping thousands of passengers happy.
Cruise crew get free cabins and meals and work contracts of about 4-9 months followed by time off; many lines are headquartered in Miami.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 3 years after high school. Hospitality degree or hotel front desk experience.
Ways in: 4-year college, On-the-job training. Training cost: $15k – $60k.
Majors to look at: Hospitality Management.
Growing faster than average. No separate BLS projection; estimate based on related occupations.
Low risk in 5 years, medium in 10. AI chat and app requests handle routine billing questions, shrinking front desks; upset guests still need a person.
Classes: Business CTE class, A second language, Psychology.
Official data: O*NET occupation 11-9081.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.