Also called: Public Safety Telecommunicator
Answers emergency calls and sends police, fire, and ambulances while keeping callers calm.
Talks a panicked caller through CPR while typing the address and sending an ambulance. Juggles radio traffic with officers on a car chase. Shifts are 12 hours and holidays are worked.
High school diploma, about 0 years after high school. High school diploma plus several months of on-the-job training and certification.
Ways in: On-the-job training, Certification. Training cost: Get paid while you train.
Majors to look at: Emergency Communications, Criminal Justice.
Growing about average (about 3% over 10 years).
Low risk in 5 years, medium in 10. AI takes non-emergency calls, translates and transcribes; staying calm while guiding a caller through CPR stays human.
Classes: Computer applications, Health, Spanish.
Official data: O*NET occupation 43-5031.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.