Also called: Intake Specialist, Access Coordinator
Is the first person people talk to when they call for mental health help.
An intake coordinator answers calls from people in distress, screens them for safety, checks insurance, and books them with the right therapist.
Estimate.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Bachelor's degree (4-year), about 3 years after high school. Associate or bachelor's in psychology or human services.
Ways in: 2-year college, 4-year college. Training cost: $15k – $60k.
Majors to look at: Psychology, Human Services.
Growing much faster than average (about 9% over 10 years). Tracks social and human service assistants.
Medium risk in 5 years, high in 10. AI phone and chat systems screen callers, verify insurance and book appointments, cutting coordinator jobs; crisis calls stay human.
Classes: Psychology, Computer applications, Spanish.
Official data: O*NET occupation 21-1093.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.