Prepares water, power or gas bills for a city utility and handles customer billing questions.
You review meter readings that look wrong, correct a bill and help a resident set up a payment plan.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
High school diploma, about 0 years after high school. A high school diploma plus on-the-job training in the utility's billing system; customer service and computer skills help.
Ways in: On-the-job training. Training cost: Get paid while you train.
Shrinking (about -4% over 10 years). Smart meters reduce manual billing.
High risk for 10 years. Smart meters and automated billing plus AI chat take over bills and simple questions; jobs shrink.
Age 18+. One way to start: Apply on your city utility or governmentjobs.com for utility billing clerk openings First: Many cities and counties need a civil service application or test; hiring often takes 3–6 weeks
Classes: Computer apps class, Business class.
Official data: O*NET occupation 43-3021.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.