Also called: NOC Technician, Network Operations Center Tech
Monitors satellite networks and helps customers and technicians fix connection problems.
You watch dashboards showing thousands of terminals, spot an outage over the Gulf of Mexico, and walk a ship's crew through rebooting their terminal.
Approximate: anchored on Bureau of Labor Statistics data for a broader job group.
Associate's degree (2-year), about 1 year after high school. Associate degree or IT certifications like CompTIA Network+.
Ways in: Certification, 2-year college, On-the-job training. Training cost: Under $15k.
Majors to look at: Information Technology, Network Administration.
Growing faster than average (about 5% over 10 years).
High risk for 10 years. AI chat and network tools handle most customer questions and fixes, so far fewer support jobs.
Classes: Computer science, Speech or debate, Algebra, English composition.
Official data: O*NET occupation 15-1232.
Career Universe is an early version. Pay, training and AI-risk figures are estimates to start your own research, not verified facts. The research was written with AI research assistants, checked by validation scripts and spot-checked by hand. Check anything important with schools, employers and official sources. How the numbers work.